Is it safe to connect Google?
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Yes. You sign in with Google's own screen. Nothing is posted or replied to without you, unless you choose to switch on auto-reply or auto-post. You can disconnect at any time.
Do I need to know SEO?
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No. We suggest your keywords from your website, your Google searches and your reviews, then use them in replies, posts and articles for you. You just approve.
What are credits?
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Credits pay for the AI work. A review reply is 1 credit, an article 3, an image 5. Posting, templates and your Brand page are free. You always see the cost before anything runs.
What happens when I run out?
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Nothing breaks. Paid work pauses until your credits refresh next month, or you can top up 500 credits for £12 at any time.
Can I cancel?
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Yes. Choose yearly (paid up front) or monthly. Plans start with a 14-day free trial; cancel during it and nothing is charged. After that, if you cancel, you keep your plan and monthly credits until the end of the year or month you paid for, and it doesn't renew.
How does the free trial work?
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Every plan can start with a 14-day free trial. You add a card at checkout and get the full plan, with its locations and users, plus 250 trial credits. One trial per business.
Will I be charged?
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Nothing is charged during the 14 days. If you don't cancel, the yearly or monthly price you chose is charged automatically on day 15. Cancel during the trial and you pay nothing.
What happens when the trial ends?
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We remind you 3 days before, by email and in Plans & usage. On day 15 your paid plan starts, unused trial credits end and your first month's plan credits are added.
Can I get a refund?
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Yes. The 30-day money-back guarantee starts from your first payment (day 15 onwards), so you have 14 days free plus 30 days after being charged to ask for a full refund. One refund per customer, first plan payment only. After that, payments already made are non-refundable, except where the law requires otherwise. Credits for failed actions always come back automatically.
Does it post to Google?
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Yes. Posts, offers, events and review replies go to your Google Business Profile once you approve them, spaced out so nothing looks rushed.
Do you support my country and currency?
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Yes. Businesses use Biz on Maps worldwide. Plans are billed in pounds (GBP); your Brand page and invoices can show your own currency.
What is the Brand page?
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Your own mobile page, filled in from your website in minutes: products and services, prices, opening hours, a booking calendar, WhatsApp order buttons and an AI chat helper.